On The Kindle Fire

I’ve been thinking a lot about the Kindle FIre since it was announced, and I’ve ended up writing a lot about it too, in the form of comments sprinkled here and there on sites like Hacker News.  I thought I’d take a little time to try and get them all down in one place.  So, here it goes.

Approach

This isn’t a review, it is a rumination on what the Kindle Fire “means” in the context of the larger technology and media landscape. My goal isn’t to reach conclusions, but rather to document and share my current thinking.

I’ll start by going over some basic details about the Kindle Fire, and my first impressions from using the device, before considering the device’s relationship to other aspects of the technology and media landscape.

Basic Facts

  • 7″ “widescreen” IPS LCD Screen (600×1024, 161ppi)
  • 1GHz Dual Core CPU
  • 8 GB Flash
  • 512 MB RAM
  • Heavily modified version of Android 2.3
  • $199
  • 8 hour battery life (with WiFi off)
  • No camera, no ports beyond USB
  • Sold by Amazon at or below cost
  • Part of Amazon’s longstanding line of ebook readers
  • Positioned as a more flexible/capable Kindle, with an emphasis on consumption of the web, purchased media (including Apps) and a shopping experience.
  • Positioning was well received by consumers and critics.
  • Actual device has been panned by many critics, but customer satisfaction seems to be high.
On paper, it is a reasonably capable device, the hardware is, in many ways, gives it simlar capability to the iPad 2, though the iPad 2 has a much better GPU with a screen that is physically larger and displays more pixels.

First-hand Impressions

I haven’t spent much time with a KindleFire, but a few things are clear from my limited use:
  • The screen is crisp and bright
  • The power button is awkwardly positioned
  • The placement of the stereo speakers don’t make any sense (they are both on the same side when watching a video wide screen)
  • The UI is smooth, except when it isn’t

vs eInk Kindle

Amazon notes the Kindle Fire’s abilities as an ebook reader, but doesn’t go so far as to suggest that it is an outright replacement for an eInk Kindle.  The eInk screens are better for reading books, particularly in full sunlight, and enable both lighter weight and longer battery life.  The eInk devices are also cheaper, and available with 3G to allow downloading of new content wherever there is cellular coverage.

I suspect that for many existing Kindle owners, the Fire won’t be a replacement device.

Amazon vs Apple

Before digging into the devices, its worth comparing Apple and Amazon as a whole.

Apple started out making relatively expensive stuff that other people sold for them at a relatively high margin. Over time, Apple has taken responsibility for selling more and more of the stuff they make. They have also become an important retail channel for people who make less tangible products, like music, movies, apps and, to a lesser extent, ebooks, and they have started offering services to end-users.

Amazon started out by retailing books that other people published and quickly added all sorts of stuff that other people (including Apple) made.  In recent years they’ve become an important seller of services that other people use to provide end-user services, they’ve become increasingly important retail channel for people who make less tangible products, like music, movies, apps and ebooks. Most recently, they’ve started making and selling stuff that with the consumption (and sale) of those less tangible products.  In all of this, Amazon has been comfortable with relatively slim margins.

Both companies have been willing to buck the trend of focusing on next quarters earnings.   In Apple’s case, one result has been healthy margins, healthy profits, and strong market share.  In Amazon’s case, one result has been strong market share and modest profits.

Kindle Fire vs iPad

Amazon didn’t explicitly position the Kindle Fire as an iPad competitor, but plenty of people have made the comparison for them.  I don’t see them as direct competitors, but I am curious about how the Kindle Fire will impact the iPad in the future, and vice versa.

There are obvious differences between the Kindle Fire and the iPad.  The Fire doesn’t have a camera, the iPad has two.  The Fire has a smaller display.  The Kindle is less than half the cost of the cheapest iPad 2.  The iPad is available with more storage, and with a cellular data connection.  What are the implications of these differences?

The cost difference is obvious, a family could buy two Kindle Fires for the cost of one iPad, and have $100 to spend on content. The size of the Kindle gives it an obvious advantage in portability. On the other hand, the iPad’s size makes typing on the touch-screen practical. It’s large enough to view PDFs formatted for letter-size paper, and for browsing and using layouts for digital “magazines.” It also makes it practical to create, populate and format a spreadsheet, or a document, or a presentation.  For many people with modest computing needs, it is a viable alternative to a desktop or notebook.

In the end, I think the Kindle Fire is probably a viable competitor to the iPad for listening to music, watching videos, reading ebooks, and playing certain classes of games (provided they are available).  I think it is inferior to the iPad for web browsing, writing email, creating and editing documents.  I think the iPad has an added advantage in these areas because with iCloud, plus Pages, Keynote and Numbers, Apple provides apps and services that help people who are using the iPad as both a replacement for a standard notebook, or to augment one.

It’s worth noting too, the way that content and hardware businesses fit together for Apple and Amazon.  For Amazon, hardware is something they sell close to cost in order to enable the sales of low-margin content. For Apple, they sell content at or close to cost in order to enable the sames of high-margin hardware.  In the past, Apple’s control of music sales drove music labels into Amazon’s embrace as they looked for ways of reducing Apple’s influence.  I wonder if Apple might be the beneficiary of similar concerns on the part of media companies, since Amazon seems interested in disinter-mediating them.

The differing business models also suggest different near-term futures for the different devices.  Advances in technology will shift the price and performance envelopes for both the iPad and the Kindle Fire.

My prediction is that Apple will put most of those advances into enhancing the capabilities of the iPad in order to drive upgrades and make the iPad a viable alternative to a full-blown laptop.  I would expect an “retina” display, as well as the more capable CPU and GPU required to drive it.  They may trim weight, but I’m not convinced that battery life or weight will see rapid improvement

Amazon, on the other hand, has much less incentive to improve device capabilities.  Video and ebook reading doesn’t require faster CPU or GPU.  Web browsing might benefit from upgrades, but they seem to think their cloud-services will help with some part of browsing performance.  If games become really important on the platform, then CPU and GPU advances might have a place.  Battery life and weight have room for improvement as well. Given Amazon’s business model though, the most obvious course of action is to lower costs, which will largely be put to reducing the sales price in order to increace market penetration and leverage over content producers.  In short, Amazon has more to gain from selling more devices than they do from selling more capable devices.

vs iPod Touch

Much has been made of how the Kindle Fire compares to the iPad as a media consumption device, which is fine, but ignores the fact that an iPad is capable of being more than a consumption device.

I agree though, the Kindle does seem strongest as a media consumption device, and from that perspective, I think it is worth comparing it to the iPod Touch, which is available at about the same price point.

For that price, the Fire gives you a larger screen for watching videos, playing games, browsing the web, and shopping.  It is also reasonably portable, particularly if you carry a purse.  It is, however, far less portable than an iPod touch, which fits in just about anyones pocket, and ads the capability of taking photos and videos.

It’s also worth noting that, while the iPod is in decline, Apple still sells millions of iPod Touch devices every quarter, so at least some of the people in the market for a Kindle Fire

vs Smartphones

I’m running out of steam here, but I think a lot of the points made above, about the iPod Touch, apply here as well.  Many people already have, or will soon be buying, capable, portable media consumption devices in the form of smartphones.  However, there is evidence so far is that Android users lag iPhone users in purchasing content and apps on their devices.  This consumption gap might create an opportunity for the Kindle Fire among android phone owners, but the larger opportunity might be some sort of Kindle Phone, whereby Amazon could drive an app and media purchase and consumption experience that rivals Apple’s.

vs Notebooks

I don’t think the Kindle Fire is a viable notebook alternative, while I think the iPad is.  Further, I think over the next few years, the iPad is likely to become a more viable notebook alternative, as its capabilities advance. On the other hand, I don’t think the Kindle Fire will become a more viable notebook alternative, because Amazon will put more focus on lowering costs than they will on enhancing capabilities, particularly since their non-hardware business are likely to see more benefit from selling twice as many devices than they are from selling devices that are twice as capable.

In Conclusion

I’m tired, but at least now I have something to expand on and/or refer to in future posts.  Possible topics:

  • A closer look at Amazon and Apple’s content distribution businesses
  • A closer look at Amazon and Apple’s entire user experience offerings.  For example, Apple’s web services, desktop apps, retail experience, consumer support.

 

Republic Wireless: Who is it for? Not me!

Republic Wireless is an interesting new mobile phone carrier.  You get unlimited talk time, data and texts for $19/month.  The catch is that you can’t do too much over the cellular network, or they will ask you to take your business elsewhere.

Note though, it doesn’t all have to be over WiFi.  Their software, which runs on a custom LG Optimus Prime Android phone (part of their $199 setup fee), switches off between WiFi and cellular data automatically.

They provide the cellular access, when needed (my guess is that they are buying bandwidth wholesale from Sprint), but it sounds like you are on your own for the WiFi — no free commercial hotspot access. Also, I haven’t heard great things about Sprint’s coverage or data speeds.

It’s an intriguing offering, for someone, but not for me —  I don’t use much voice time on my iPhone.  What interests me most is that its an interesting experiment with the mobile phone service business model, which decouples traditional cellular voice service from the underlying data transport.  What I’d really like to see is a different twist.  Republic claims that you can use 550 minutes of voice, send 150 texts, and transfer 300MB of data before being at risk of crossing their usage limits. That’s probably enough for my wife, who sends a lot of texts, but is usually on WiFi, and its almost enough for me, but I use more cellular data, and both of us like our new iPhones.  I doubt we’d be very happy trading  them for a second tier android phone.

I am intrigued though!

iCloud Looses My Data

Apple has me very unhappy right now.

I installed iOS 5 and updated Pages, Keynote and Numbers when they gained iCloud support.  I had all my existing documents copied to iCloud.  I don’t think I’ve used any of the apps since last weekend.

When I started Numbers today, all the documents there quickly disappeared, leaving only the Getting Started document.  This evening, when I started Pages, and then Keynote, the same damn thing happened.  I checked on iCloud from my laptop and none of the documents are there either.

I tried looking for information on how to contact support and felt like I’d been dropped into a maze.  WTF, Apple, this is crap.  Complete and utter crap.

On all the iPhone 4s Inspired Whining

I’ve been reading a lot of blog posts and comments about today’s Apple iPhone 4s announcement. A lot of people are disappointed.  A lot of the complaints are about the fact that Apple is keeping the same form factor as the existing iPhone 4 (as if that wasn’t the likely course all along). Plenty more complaints zero on a handfull of specs, like the screen size, or resolution, or technology, or the camera megapixels.

Needless to say, I think they are myopic. Apple wins customers because of the overall experience. These days, with Apple, it’s not just how the parts come together into an exceptionally well made device. It’s not even about the combination of software and hardware. Its the retail and support experience, and now, with iOS 5, iCloud, and Siri, its going to be about how it all ties together across your devices, and even out into 3rd party websites.

iOS 5 and iCloud are going to be a major platform for future innovation. I think they are downplaying it after their miss-steps launching MobileMe, but with iOS 5 + iCloud + Lion, Apple has the foundations for pervasive computing. You’ll soon be able to close up your MacBook in the middle of editing a Keynote presentation. Review it on your iPhone while you are waiting for your flight and revise it on your iPad without really even thinking about syncing, or copying the file.

These complaints remind me of the whining about what was missing from the original iPhone. Yeah, it wasn’t 3g and lacked MMS, video recording, copy/paste, installable applications and who knows what else. On the other hand it was pretty awesome in a way that no other phone could touch, and Apple had a obvious list of improvements to make.

Thoughts on Amazon’s Kindle Fire

Today Amazon announced new Kindles. Three are e-ink devices, like all the Kindles that have come before. Unlike all previous Kindles, none have keyboards. The cheapest is a $79 device with some basic navigation buttons. Then comes the $99 Touch, followed by the $149 Touch 3G, and, finally, the Kindle Fire.

The Fire is the most interesting of the bunch. It is a 7″ color tablet with WiFi and a custom version of Android that will sell for $199. Compare that to the Nook Color, another Android based color tablet from a bookseller which goes for $250.

Of course, before the announcement, lots of people were yammering about it as a challenger to Apple’s iPad. It’s $300 less than the cheapest iPad, but I don’t think its a good comparison. The iPad has a 10″ screen, which is large enough to support some fairly functional applications, like the Numbers spreadsheet. It’s also large enough to provide a highly usable on-screen keyboard in landscape mode. The Kindle Fire isn’t going to support the same breadth of apps.

I think the Kindle Fire is a much closer competitor to the iPod Touch. Like the iPod Touch, the Kindle Fire is strongest as a content consumption device. The larger screen makes it better for reading, for watching video, and for playing games, but it’s also less portable than the Touch, which probably matters most for music and for a lot of games.

I think the Fire is bad for pretty much any other Android tablet.  No one is having much success going up against Apple head-to-head, so Amazon widely targeted the 7″ form factor (though rumors are that a 10″ is coming). I think they’ll do much better here than any other Android tablet since they provide a strong distribution channel and it seems they are willing to sell at or below cost in exchange for all the commerce opportunities that will come once people have the device.

It’s interesting to compare Amazon to Apple’s approaches to this general market.  Both companies sell hardware and have electronic storefronts people can use to buy content and games for the hardware.  Apple sells the content with thin margins to enhance the value of their high-margin hardware.  Amazon sells the hardware with thin or negative margins to enhance the volume of low-margin content they sell.

There have been a lot of complaints about Apple’s desire to get a cut of in-app content sales, but, never the less, iPad users aren’t limited to content distributed through the App store.  For example, even though Apple distributes TV shows, movies, and ebooks, users can get video content from Netflix and Hulu, eBooks from Barnes & Nobel, Amazon, and others. Will Amazon be as open?

One thing is clear, this is a blow to Google’s influence over Android in the tablet market. It weakens other Android-based tablets while the whole Android identity take’s a backseat to Amazon’s Kindle brand.