I’m trying to book a flight using the continental airlines website.  I clicked to check the cancellation/rescheduling terms and I was met with a CATCHPA.  I entered it, and I was told that I mis-entered the text and was given another CATCHPA.  I’ve now tried ten times or more and it still won’t take the text I’ve entered.  The distorted text isn’t even particularly hard to read.
If the airport I were flying into had more options, I’d book a flight with someone else.