The New York Times provides an illustration of why economic models that fail to give adequate weight to user experience often end badly (and expensively), in this article about the Airbus A380.
Are you paying attention, Clayton Christensen?
The New York Times provides an illustration of why economic models that fail to give adequate weight to user experience often end badly (and expensively), in this article about the Airbus A380.
Are you paying attention, Clayton Christensen?